Is Townbase a single product or a platform?

Townbase is a platform — a suite of products built on shared infrastructure. You can use a single component like a widget or API, or deploy a full white-label city guide. Most customers start with one product and expand over time.

Do I need a developer to get started?

Not necessarily. A full branded city guide can be up and running in around two days with no development work. If you want to build custom experiences using our API or embed widgets into an existing site, a developer will be useful — but the barrier is low.

Is this only for cities and municipalities?

No. Cities and municipalities are a core customer segment, but Townbase powers event discovery for media organisations, tourism boards, destination marketing organisations, regional portals, and businesses of all sizes. If your audience needs to find out what's happening locally, Townbase is built for you.

How is Townbase different from Eventbrite or Facebook Events?

Eventbrite and Facebook Events are tools for individual event organisers. Townbase is infrastructure for the organisations that aggregate, curate and publish local content at scale — cities, media houses, and platforms. We don't sell tickets and we don't compete with your existing ticketing provider. We make your entire local event ecosystem discoverable in one place, under your brand.

Can I use just the API, or do I have to take the full platform?

You can use just the API. Or just a widget. Or just a branded guide. Townbase is modular by design — you take what fits your use case and can add more as your needs grow.

Is Townbase GDPR-compliant and EU-hosted?

Yes. Townbase is built and operated in Northern Europe, data is stored within the EU, and the platform is designed to be GDPR-compliant by default. For public sector and municipal customers, this is a core requirement — not an afterthought.

How quickly can we get started?

A branded event guide can be live in approximately two days. Widget integrations can be done in under an hour. API access is available immediately upon request. There are no lengthy procurement cycles or heavy implementation projects.

Bring your high street together in one digital hub

Launch a branded town centre guide that boosts footfall, showcases traders, promotes events and vacancies, and gives your Business Improvement District (BID), High Street and Town Centre one clear place to tell its story and engage local residents, visitors and shop keepers

Book a demo to learn more

Three women laughing together outdoors, wearing casual clothing, with soft sunlight creating a warm atmosphere.

Turn your high street into a destination again

Give your area one trusted digital home for shops, events, and stories that draws people back into town.

A charming European street lined with traditional buildings, shops, and outdoor seating under a dusk sky.

Grow footfall with one go to hub

Put every market, festival, and offer in one place so residents and visitors know exactly why to come into town today.

Support every local business

Give each shop a smart, up to date page with photos, opening hours, offers, and delivery or loyalty options in a shared town guide.

Show the impact of your BID

Share news, campaigns, vacant units, and reports in one digital hub, backed by analytics that prove activity to members and funders.

Six tools to promote, coordinate and grow your town centre

Everything you need to run a thriving high street from a single digital platform.

Branded town guide hub

Launch a white label site on your own domain so your high street has one trusted digital front door.

Live events and markets

Publish markets, festivals and pop ups in one calendar so residents and visitors know exactly when to come into town.

Business pages that sell

Give every shop, cafe and venue a rich profile with photos, offers and opening hours that keep customers walking through the door.

Vacant unit promotion

List empty units with photos, specs and contact details so agents and independents can quickly see what is available.

Community news and campaigns

Share Shop Local stories, BID projects and council updates to show progress and keep traders, residents and visitors connected.

Analytics for BID reporting

Track views, popular listings and event interest so you can report clear digital results back to members and funders.

Before we found townbase, organising and promoting our local events was a major headache. We struggled to reach our audience and coordinate schedules effectively. Now, with townbase, we can easily manage events and see increased attendance, making our community's offering come alive!
Outi Ruso
Event Director
City of Hyvinkää

"townbase EventGuide gives our area's event offering plenty of visibility. Both event organisers and event attendees are very satisfied with the new event calendar. Customer service people are expert and fast."
Anonymous
City Government Client

I have recommended you to all our neigbouring towns!
Anonymous
City Government Client

Frequently Asked Questions

What is Townbase for high streets, town centres and BIDs?

Townbase is a ready-made website and app for your town centre that runs under your own name and domain. It brings together events, news, business listings and local campaigns in one public place so people know what is happening on your high street.

Who is Townbase for?

Townbase is built for BID teams, town and city centre managers, local councils and trader groups. If you are trying to get more people into your high street and want one clear digital home for your area, Townbase is for you.

How does Townbase help my high street get more visitors?

You give residents and visitors one place to find markets, festivals, offers, new openings and local stories. Shops and venues look good with proper pages, photos and opening hours, so it is much easier for people to choose to visit and spend time in your area.

How is Townbase different from a normal town website or Facebook group?

With Townbase you are not starting from scratch. It is built for town centres so you get an events calendar, business directory, news and vacant unit listings out of the box. Instead of scattered posts and flyers, everything sits in one structured guide that you control under your own branding.

Can local businesses update their own details and offers?

Yes. Each business can have its own page with photos, opening times, contact details and offers. You can let them update their own information, which keeps your guide fresh without you having to chase every small change.

How do we get started and what support do you provide?

You share your area name, branding and basic content, and we set up your Townbase site with you. We help you onboard key businesses, shape your categories and train your team so you feel confident running campaigns and keeping your digital town guide up to date.

Launch your town centre hub today

Launch a branded town centre hub that boosts footfall, fills events, showcases local businesses and vacant units, and proves BID impact with real visitor data.

Book a demo today