Is Townbase a single product or a platform?

Townbase is a platform — a suite of products built on shared infrastructure. You can use a single component like a widget or API, or deploy a full white-label city guide. Most customers start with one product and expand over time.

Do I need a developer to get started?

Not necessarily. A full branded city guide can be up and running in around two days with no development work. If you want to build custom experiences using our API or embed widgets into an existing site, a developer will be useful — but the barrier is low.

Is this only for cities and municipalities?

No. Cities and municipalities are a core customer segment, but Townbase powers event discovery for media organisations, tourism boards, destination marketing organisations, regional portals, and businesses of all sizes. If your audience needs to find out what's happening locally, Townbase is built for you.

How is Townbase different from Eventbrite or Facebook Events?

Eventbrite and Facebook Events are tools for individual event organisers. Townbase is infrastructure for the organisations that aggregate, curate and publish local content at scale — cities, media houses, and platforms. We don't sell tickets and we don't compete with your existing ticketing provider. We make your entire local event ecosystem discoverable in one place, under your brand.

Can I use just the API, or do I have to take the full platform?

You can use just the API. Or just a widget. Or just a branded guide. Townbase is modular by design — you take what fits your use case and can add more as your needs grow.

Is Townbase GDPR-compliant and EU-hosted?

Yes. Townbase is built and operated in Northern Europe, data is stored within the EU, and the platform is designed to be GDPR-compliant by default. For public sector and municipal customers, this is a core requirement — not an afterthought.

How quickly can we get started?

A branded event guide can be live in approximately two days. Widget integrations can be done in under an hour. API access is available immediately upon request. There are no lengthy procurement cycles or heavy implementation projects.

Give your city one trusted community portal

Bring every event, activity and local organisation into a single, city-branded hub residents actually use.

See how it works

Four people holding hands in a crowd, showcasing unity and togetherness in a lively outdoor setting.

Trusted by cities, councils, tourism boards, media groups and local communities across Europe.

Connect residents to everything your city offers

Bring city events, services, and local groups into one clear, city-branded portal residents trust and return to every day.

Give residents one place to find what is going on

Show events, activities, places, and services from every department and local group in one portal so people know where to look first.

Make city communication simpler for every department

Let teams publish news, alerts, and events in the same system, so details match, updates go out fast, and no one retypes the same thing twice.

Help local groups reach more people through city channels

Offer NGOs, clubs, and businesses self-service profiles and event listings under your city brand so their activities get seen and participation grows.

Built to become your residents' daily destination

Six core features that turn your city portal into a daily habit for residents, staff, and local organisations.

City-branded portal under your domain

Run a modern community portal that looks and feels like your city website, not a third-party tool.

Central directory of local organisations

Keep one up-to-date place for NGOs, clubs, venues, and businesses so residents know who does what, and where.

City-wide event and activity calendar

Bring all physical and virtual events into one shared calendar so dates, venues, and details finally match.

Real-time news, articles, and alerts

Let departments publish updates and urgent alerts in minutes so residents get reliable information when they need it.

Direct sign-ups and resident updates

Allow residents to register on the spot and subscribe to topics, places, or organisers they care about most.

Shared admin, self-service for partners

Give staff secure roles and local organisers self-service access so everyone can publish without extra back-and-forth.

Testimonials

Said by customers

I have recommended you to all our neigbouring towns!
Anonymous
City Government Client

"townbase EventGuide gives our area's event offering plenty of visibility. Both event organisers and event attendees are very satisfied with the new event calendar. Customer service people are expert and fast."
Anonymous
City Government Client

Before we found townbase, organising and promoting our local events was a major headache. We struggled to reach our audience and coordinate schedules effectively. Now, with townbase, we can easily manage events and see increased attendance, making our community's offering come alive!
Outi Ruso
Event Director
City of Hyvinkää

Frequently Asked Questions

Who is the City & Council Portal for?

Townbase is for your whole city. Communication teams, Culture, Sports, Recreation, Education, Social & Wellbeing, plus local NGOs, clubs, and small businesses can all share their events and services in one shared portal for residents.

What can residents actually do on the portal?

Residents can see what is going on today, this week, or later in the year. They can browse events, clubs, places to visit, read news and alerts, and sign up for activities directly on the portal from their phone or computer.

How is this different from our current city website or Facebook groups?

Your main website is great for static info like opening hours and forms. Townbase focuses on daily life in your city: events, activities, places, and sign-ups. Instead of hunting across Facebook groups, flyers, and separate calendars, people get one trusted place to check what is happening.

Can different departments and local groups manage their own content?

Yes. You give your teams the access they need, so each department can publish its own news, alerts, and events. NGOs, clubs, and small businesses can have self-service accounts to keep their pages and events up to date without going through your web team.

Does it use our city’s own domain and visual style?

Yes. The portal runs under your own domain and follows your city’s look and feel, so residents see it as an official city service, not a third party site.

How long does it take to get started?

You do not need to build a new system from scratch. Townbase is already set up as a platform. After we agree on your domain, branding, and basic structure, you can start adding organisations, events, and news and invite departments and local partners to join.

Launch your city's community portal

Stop scattering news and events across dozens of pages. Share one always current portal for departments, NGOs, and businesses so residents know where to go today.

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